Customer Support Assistant
Date:
Jul 30, 2025
Location:
Pasig City, National Capital Region, PH
Business Unit:
BDO Life Assurance Company, Inc.
Department:
This position is primarily responsible for retrieval of physical documents of New Business & Underwriting and Customer Support Services - Individual Life.
Key Responsibilities:
- Recording of Documents and Warehousing. Prepare transmittal lists of physical documents received from NBU and CSS-Individual for box assignment and tagging. Endorse boxed files to third-party vendor for warehousing.
- Retrieve requested documents by NBU, CSS - Individual, CARe and Claims from third-party vendor.
- Ensure limited access of physical documents to authorized BDO Life personnel only.
- Ensure stock room is organized by categories and labelling of stocks.
- Ensure effective management of supplies and stocks.