Officer Pool
Negros Occidental, Negros Island Region, PH
Job Mandate
Responsible to report as a Service Officer reliever in the area/branches or whenever and wherever support or additional manpower complement is
needed.
Duties & responsibilities
Operations:
1. Acts as a Service Officer reliever to branches with officers on extended leave, maternity leave or as assigned by the Area Head.
2. Coordinates with Area Head and Area Operations Officer on his/her schedule as Service Officer reliever.
3. Assumes full responsibility of the Service Officer being relieved including its key result areas, job description, branch targets and all other
key success factors.
4. Ensures that all documents, transactions, forms and other pertinent information being handled in the branch is properly turned over to
the Branch Head and/or Service Officer before returning to the area office after relieving duties is complete.
5. Reports any untoward incidents or situations to Area Head / AOO / Branch Head.
6. Gives recommendations to improve operational efficiency.
7. Performs other duties as may be assigned from time to time.
Control and Compliance:
8. Ensures confidentiality of own passwords in all assigned systems
9. Strict compliance to:
• Bank’s Policies and Procedures
• Service Quality Standards
• KYC and AMLA Requirements
• RA 1405
Job Mandate
Responsible to report as a Service Officer reliever in the area/branches or whenever and wherever support or additional manpower complement is
needed.
Duties & responsibilities
Operations:
1. Acts as a Service Officer reliever to branches with officers on extended leave, maternity leave or as assigned by the Area Head.
2. Coordinates with Area Head and Area Operations Officer on his/her schedule as Service Officer reliever.
3. Assumes full responsibility of the Service Officer being relieved including its key result areas, job description, branch targets and all other
key success factors.
4. Ensures that all documents, transactions, forms and other pertinent information being handled in the branch is properly turned over to
the Branch Head and/or Service Officer before returning to the area office after relieving duties is complete.
5. Reports any untoward incidents or situations to Area Head / AOO / Branch Head.
6. Gives recommendations to improve operational efficiency.
7. Performs other duties as may be assigned from time to time.
Control and Compliance:
8. Ensures confidentiality of own passwords in all assigned systems
9. Strict compliance to:
• Bank’s Policies and Procedures
• Service Quality Standards
• KYC and AMLA Requirements
• RA 1405