Telemarketing Officer

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Telemarketing Officer is responsible in generating applications for BDO credit card, billings for installment programs and ensuring quality of all applications. Preparation of reports on all applications received and call list tracking reports on all applications received and call list tracking reports.

Key Responsibilities

• Conduct call-out activities to clients with the main objective of generating applications for credit card / installment facility / bookings for loans.

• Conduct the agreed number of call attempts, contacts and turn-in ratios at the start of each campaign.

• Ensure to process or conduct call out to all the names in the list provided by Telemarketing Unit.

• Maintain quality of applications by ensuring completeness, authenticity and validity of information.

• Adhere to sales / marketing scripts and cross selling activities of other sales / marketing related programs.

Qualifications

• Bachelor’s degree relevant to the job

• At least 2 years of work experience in Telesales/Customer Service

• Good communication skills

• Willing to work onsite in Ortigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 26371