Technical Operations Analyst
Mandaluyong City, National Capital Region, PH
Job Description:
- As a Technical Operations Analyst, you will be responsible for the fulfilment of service requests and enhancements assigned to ITG-AO-PO-Technical Operation Analyst-EPM, as well as implementation of various maintenance activities to sustain positive overall health of the assigned platform. Responsibility includes, but not limited to, building knowledge and expertise of the assigned platform, and be able to act as SME for various stakeholders in providing accurate information when it comes to platform's functionalities, best-practices, and limitations of the assigned platform.
Job Responsibilities:
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Build knowledge and expertise of the assigned platform, and be able to act as SME for various stakeholders
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Monitor, receive and fulfill change and/or service fulfillment requests queued in the service management tool
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Gather data needed in function metrice reporting and analytics for decision making and improvements insights
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Performs diligently other responsibilities / tasks that may be assigned in the course of the meeting the objective of the group/Bank
Your Qualifications and Your Experiences should be
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Holder of a Bachelor's Degree in Computer Science, Information Technology or any related field
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Minimum of 4 years experience in implementing, supporting and administering enterprise class application platform
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At least 4 years solid experience in the application development (end-to-end) and system integration
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Experience in doing performance testing and using performance tool i.e. Apache, JMeter, LoadUI
You must be willing to be assigned in Ortigas.
BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 23510