Team Lead

Responsibilities

• Responsible in managing the team and ensures equal distribution of workload among SS Account Officers to attain high productivity.

• Responsible for effective management of accounts in the pipeline for timely conversion of accounts to booking

• Responsible in addressing clients’ requests and concerns to meet client’s needs and ensure satisfactory customer service by giving timely feedback on account status; book accounts within service level agreement.

• Responsible for the fulfillment and compliance of major documentary deficiencies specifically Real Estate Mortgage registration, Mortgage Redemption Insurance (MRI) & Fire Insurance Coverage of home loan accounts.

• Conducts regular meetings regarding sales production, policy and process updates with account officers/team

Qualifications

• Must be a Bachelor’s degree holder.

• With at least 5 years experience in retail lending as an account officer.

• Must be willing to work on site and be in assigned in Makati / Ortigas.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 1654