BASIC FUNCTION:

Manage and oversee the services and activities of the Team. Coordinate with Marketing Units on their risk survey requirement and risk management related services. To adhere to own commitment to best risk and compliance best practice as a responsible member of the business community. Primary BDOI overall ORM/BCP Coordinator and ensures timely submission of various units KRI / RCSA submission. Maintain and update the Group's Business Continuity Plan.

DUTIES & RESPONSIBILITIES:

A. Management Function 

1. Develop, implement, manage, monitor and enhance the services and activities of the Section

2. Promote career development and technical competency enhancement of the team members

3. Provide the team with tools to facilitate work output

4. Assist Unit Head in creating and implementing strategic plans for the unit

5. Prepare report as may be needed by the Unit Head

6. Liaise with Marketing Units on their servicing requirement as well as that of their clients

7. Ensure Section's compliance to Broking Manual, guidelines and procedures as well as Bank policies

8. Allocate and balance the work load of the team members

B. Risk Management Services 

1. Coordinate with Marketing Units in providing risk management related training and activity for them as well as their clients

2. Assist Marketing Units in conducting due diligence review on client’s insurance program

3. Review and approve reports prepared by team members, as needed

4. Conduct risk survey with Marketing Unit and provide risk improvement recommendations, as needed

5. Coordinate with concerned Bank Unit in updating and testing the Group's BCP and other requirements

C. Analytics Activities 

1. Compiles/gathers relevant data from internal and external sources and reviews accuracy and correctness of data.

2. Performs data analysis and statistical modeling

3. Presents findings to Senior Management.

4. Reviews insurance policies, coverages, extensions, conditions and claims experience.

5. Meets with insurers/clients in discussing findings as required by marketing units.

D. Management of Assigned Team 

1. Oversees the function of the team.

2. Checks non-standard letters, reports, survey reports, proposal and other documents prepared by the team.

3. Ensures that the work done by the unit is within the scope of the following:

E. Strategy and Unit Development (5%)

1. Recommends solutions to issues, concerns, problems encountered by the team.

2. Monitors the effectiveness of existing policies and procedures and recommends to senior management:

2.1 possible revisions and/or

2.2 new strategies for better processing and client servicing.

3. Ensures continuous development of the team by participating in both in-house and external training.

F. Other Functions (5%)

1. Performs other related functions/tasks as may be assigned from time to time by senior management.

JOB SPECIFICATION/QUALIFICATIONS:

Gender : Male or Female

Education : College Graduate of any 4 years’ course

Experience : 5 years’ managerial level in an Insurance Company or insurance related firm

Technical Skills : Above normal oral and written communication skills, with General Insurance and advance course seminars, knowledgeable in all linesof insurance, computer literate

Behavioral Skills : Analytical, systematic, can work under heavy load and pressure, can train people, can decide if needed and be responsible for his actions/decisions, not afraid to accept greater responsibilities, eager to learn and acquire more knowledge in insurance and insurance developments/trends in the industry.

Basic Function

• Lead and oversee the Risk Management Team in delivering risk management services and business continuity initiatives that support both internal stakeholders and clients.

• Coordinate with Marketing Units regarding risk survey requirements, risk assessments, and risk management-related services.

• Serve as the primary Operational Risk Management (ORM) and Business Continuity Plan (BCP) Coordinator, ensuring compliance with risk governance requirements and timely submission of key risk reports.

• Maintain, monitor, and enhance the organization's Business Continuity Plan and risk management framework.

Key Responsibilities

Leadership and Team Management

• Lead and oversee the daily operations of the Risk Management Team.

• Provide guidance, coaching, and support to team members to ensure high performance and continuous development.

• Assign and monitor workloads to ensure timely and quality service delivery.

• Prepare reports and updates for Management as required.

• Ensure compliance with company policies, procedures, and regulatory requirements.

Risk Management Services

• Coordinate and conduct risk assessments, surveys, and risk management activities for internal stakeholders and clients.

• Work closely with Marketing Units in evaluating clients' insurance requirements and risk exposures.

• Review and approve risk reports, recommendations, and related documents.

• Support the maintenance, testing, and enhancement of the Business Continuity Plan (BCP).

Analytics and Advisory

• Gather, review, and analyze data to support risk management initiatives and decision-making.

• Assess insurance coverages, claims experience, and related information to provide recommendations.

• Prepare and present risk management findings and reports to Management.

• Coordinate with clients, insurers, and internal stakeholders regarding risk-related concerns and recommendations.

Process Improvement and Strategy

• Identify opportunities to improve processes, services, and operational efficiency.

• Recommend and implement enhancements to existing policies, procedures, and risk management practices.

• Support the development of strategies that strengthen the organization's risk management framework.

Other Functions

• Participate in training and development programs to enhance technical and leadership competencies.

• Perform other duties and responsibilities that may be assigned by Management from time to time.

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