Team Head
Mandaluyong City, National Capital Region, PH
Job Mandate
Ensure high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit
Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed
Develop a competent working knowledge of the business
Manage, support and coach team members/direct reports to enable for success
Accountability to ITG:
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Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
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Work closely with other units/counterparties across ITG to ensure seamless delivery
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Enforce adherence to IT SDLC and Governance structure
Accountability to AIO/Business:
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Ensure that there is a good understanding of the business unit’s operations and strategic direction
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Ensure alignment of strategies with BDO architecture, SDLC and all other governance standards
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Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
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Timely & proactive escalation of risks/issues
Accountability to Unit:
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Take full accountability of the quality of application delivery rendered by the team/section
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Plan for and manage the team/section’s resource capacity, and ensure appropriate and sufficient staffing of the team/section
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Ensure adequate competency across the team
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Identify and optimize how resources can be leveraged across delivery teams
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Timely & proactive escalation of risks/issues to the right parties with the intent of resolving or mitigating potential impacts
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Provide oversight & due diligence of all vendors, solution providers and their assigned resources
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Act as point of escalation for all delivery team leads and team members.
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Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure
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Role model the behavioral standards expected from leaders
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Create a working environment that encourages collaboration, inclusion and diversity of thought
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Manage individual performance through regular feedback, coaching and formal performance reviews
Bachelor’s degree relevant to the job
At least 5 years of application delivery experience in the financial services industry
At least 5 years of experience in managing complex projects involving the implementation of digital or online-transaction solutions
Experienced in handling vendor and third-party SI engagements
Experience working on front-end applications, such as mobile/digital banking android/ios applications that run financial transactions with 3rd party applications
Experienced in collecting and interpreting data to support business objectives
Leadership skills in managing and mentoring, and capacity planning for medium-to-large-scale team of tester-analysts
Proven ability to apply end-to end project management and application delivery methodologies and to integrate business strategies and trends in technology to deliver value
Ability to present complex data in a clear, concise, and actionable manner to both technical and non-technical audiences
Understanding of regulatory and compliance requirements to data and analytics
BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 19861