Service Fulfillment Officer

Job Summary :

The Service Fulfillment Officer will be assigned to manage the health of the Elite and/or Core card and Personal Loan portfolio He/She would handle and resolve cases escalated from call center , branches, email and other units as well as entertain walk-in clients ensuring high level of customer satisfaction without compromising the Bank's policies and profitability.

Qualifications :

• Graduate of Bachelor’s degree

• Minimum of 2 years of working experience in a financial institution or call center environment

• Amenable to work on site and be assigned in Ortigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 1326