Section Head

Date:  Jan 12, 2026
Location: 

Mandaluyong City, National Capital Region, PH

Business Unit:  Information Technology Group
Department: 

The Section Head is responsible for ensuring high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit . He/she will develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed and will manage all escalations and resolutions.

 

Duties and responsibilities:

  • Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
  • Work closely with other units/counterparties across ITG to ensure seamless delivery
  • Enforce adherence to IT SDLC and Governance structure
  • Ensure that there is a good understanding of the business unit’s strategic direction and ensure alignment of strategies with BDO Architecture
  • Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership 
  • Take full accountability of the quality of application delivery rendered by the team/section
  • Plan for and manage the team/section’s capacity, and ensure appropriate and sufficient staffing of the team/section
  • Ensure adequate competency in delivery managers and other team members
  • Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources
  • Act as point of escalation for all delivery team leads and team members.
  • Ensure implementation of the proper support required for resolution of issues and risk management
  • Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure
  • Conduct performance reviews for delivery manager and other team/section members 

 

Qualifications:

  • Bachelor’s degree relevant to the job 
  • 15 or more years of application delivery experience in the financial services industry 
  • 10 or more years of experience in managing complex projects involving the implementation of digital or online-transaction solutions 
  • Must be willing to work onsite and be assigned in Ortigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity),  national or ethnic origin, or disability.