Relationship Manager

Date:  Oct 18, 2026
Location: 

Mandaluyong City, National Capital Region, PH

Business Unit:  Institutional Banking Group
Department: 

Job Mandate: 

 

The IBG Relationship Manager (RM) manages the overall relationship of the Bank with existing institutional customers and the development of relationships with prospective clients. The RM leverages on a thorough understanding of the client’s business needs, objectives and financial strategies to effectively and efficiently deliver BDO products and services that support these needs, translating to increased Loan ADB, Revenues and utilization of BDO products.

 

Responsibilities: 

 

Account Management

 

  1. Manages and develops client relationships to initiate and increase utilization of bank products and services through cross-selling and ensures client concerns/complaints are addressed in a timely manner.

  2. Regularly interacts with clients to understand their operations and markets.

  3. Formulates client Account Plan.

  4. Monitors and manages credit risk of portfolio by analyzing financial data and other relevant information, and making appropriate recommendations. Identifies red flags and informs the Team Head/Unit Head, when needed.

  5. Ensures accuracy and relevance of information provided in conducting timely preparation and completion of credit proposals in line with bank policies; effective presentation to relevant committees to secure approval.

  6. Ensure smooth implementation of approved proposals and transactions emanating from them including but not limited to proper documentation and regular monitoring of maturities, repricings, PN renewals and paydowns.

  7. Attain Loan Average Daily Balance (ADB), Profitability and other targets as mandated by Management.

 

Administrative

 

  1. Ensure compliance with internal and external (regulatory) regulations, policies and procedures including but not limitied to correct tagging of accounts in various BDO Systems. 

  2. Ensure timely and accurate submission of required reports, including all memos. 

  3. Ensure systematic and orderly storage of collected client information including but not limited to Call Reports, Account Plans, and other applicable documents.

 

Qualifications: 

 

Education 

 

  • Bachelor’s degree, preferably in Finance, Business Management/Administration, Accounting, or Economics from a reputable university.
  • Preferably with at least two years’ experience as an Relationship Manager or RM Assistant.

 

Work Experience

 

  • Established experience in sales, marketing and account management.

 

Knowledge Area

 

  • Market, Regulatory, Business and Industry Understanding

  • Competitor knowledge

 

Skills

 

  • Client acquisition

  • Strong credit and analytical skills

  • Business development

  • Negotiation

  • Verbal communication, including the ability to network and build client relationships

  • Business writing

  • Time and activity management

  • Advanced Microsoft Office skills

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BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 29036