Account Officer
Mandaluyong City, National Capital Region, PH
BASIC FUNCTION:
Responsible for ensuring that day-to-day operations are coordinated with efficiency and accuracy based on the requirements of the proposed Insured
DUTIES & RESPONSIBILITIES:
A. Major Functions – 80%
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1. Entertains calls, requests for quotations, renewal proposals, endorsements and policies, and
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other inquiries from clients, insurance companies, BDO branches and other units.
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2. Ensures proposals, renewal advices and renewal list are forwarded to branch/client on time.
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3. Coordinates and negotiates best rates terms and conditions based on the insurance
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requirements of the proposed insured
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4. Cross-sells and up-sells other insurance products to increase production.
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5. Conducts/attends meetings with insurance companies to get updates and resolve issues or
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concerns ( if any).
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6. Identifies areas for work improvements within the unit.
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7. Closely coordinates within the various units in the organization.
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8. Assists in resolving claims concerns.
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9. Conducts call-out activity on all renewal accounts in their assigned areas.
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10. Attends area meetings and establishes good working relationship with BDO branches,
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Insurers and various units in the organization to ensure work efficiency and effectiveness.
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11. Closely monitor renewal accounts to achieve required persistency.
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12. Ascertains timely request and adequate insurance cover for all accounts.
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13. Handles request for dispositions on the account receivables, unapplied payments and
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refund report.
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1. Ensures continuous capability development by participating in both in-house and external
training.
SKILLS REQUIREMENTS / QUALIFICATIONS
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College graduate of any 4-year business course
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Preferably with at least 2 year work experience on risk, insurance operations or marketing.
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With good and pleasing personality
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With good analytical and communication skills
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Willing to work long hours and can handle pressure and tight work deadlines
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Must be a team player and highly motivated