Technical Operations Analyst

As a Technical Operations Analyst, you will be responsible for proactive handling of obsolescence and vulnerabilities, implementing enhancements and permanent fixes, planning application and infrastructure patches, scheduling preventive maintenance, managing production releases and coordinating capacity management for seamless technical operations.

Role Responsibilities:

• Provide resolution support for incidents and problems impacting production systems or platforms.
• Identify, analyze and report on potential risks associated with obsolete components and vulnerabilities,
• Collaborate with relevant Build and Operations teams to develop and implement mitigation strategies for identified risks.
• Coordinate maintenance (patch and preventive) activities.
• Coordinate release and capacity planning activities for applications and infrastructure.

Competencies:

• Technical Knowledge: Must be knowledgeable and experienced in working on software application development, support and maintenance.
• Time-management Skills: Effective in managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, organize time and resources to deliver solid and consistent results for the business and brings assignments to successful completion
• Continuous Learning & Improvement: Has the technical aptitude and self-motivation to quickly learn and understand new technologies and applications.
• Collaboration Skills: Strong interpersonal skills and ability to communicate effectively across all functional teams, 3rd party and individuals at all levels, ability to work independently and collaborate with teams in completing important projects and major initiatives

Qualifications:

• Bachelor of Science in Computer Science, IT or related courses.
• At least 4 years relevant working experience with covering business casing, business analysis and requirements definition, software development and testing.
• Experience in relational database and familiarity with network protocols (i.e. TCP/IP, HTTP, SSL, etc);
• Development background and experience in programming languages/scripting (i.e. Java, #Net, Python, etc)
• Must be willing to work onsite and be assigned in Makati.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity),  national or ethnic origin, or disability.