Head
Makati City, National Capital Region, PH
Job Mandate
The Enterprise Systems Delivery department within our IT group is responsible for delivering systems deliver enterprise applications including key back-end systems.
As a Department head,
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Oversee and ensure high quality and timely delivery of all projects of the unit and upkeep of the applications and platforms owned by the unit.
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Develop a full understanding of how the department work and be able to orchestrate across all units and other units.
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Manage all escalations and resolutions.
Duties and Responsibilities
Accountability to ITG:
Share the delegated responsibility of the head, and own full accountability for delivery in the assigned unit.
Ensure teaming across the ITG to ensure seamless delivery.
Enforce the adherence to IT SDLC and Governance structure.
Accountability to Business:
Ensure a good understanding of the key business unit strategic direction for the unit application/ Ensure good understanding
of the platform strategic directions and alignment to BDO architecture.
Ensure the right people are assigned to support the unit in delivering an approved business case, assignment of right delivery
managers.
Assign necessary support the unit is service definition phase to validate scope, develop requirements and identification of right
delivery ownership.
Manage all escalation from Business and BTS teams
Accountability to Department:
Full accountability to the quality delivery of applications and platforms.
Manage the capacity plan and ensure appropriate level of staffing in each team.
Ensure adequate competency available for delivery managers and architects.
Identify and optimize how resources can be leveraged across delivery teams within unit and potentially across.
Timely escalation of issues in delivery, capacity or individual performance
Oversight of all the vendors and solution providers handled by the unit.
Point of escalation for all delivery team leads and team members.
Support issue resolutions and risk management during execution.
Ensure the team has the right level of support to build competency by planning trainings and other enablement sessions.
Conduct performance reviews.
Minimum Qualification Requirements
Education Bachelor’s degree relevant to the job.
Work Experience
20+ years of application delivery experience in financial services, 15+ years
specialization in focus areas for the department.
Experience managing 3rd party SI and evaluating and managing SW vendor
Knowledge Area Demonstrate ability of managing complex projects involving the integration of
multiple technology solutions
Skills Leadership: Strong leadership and team management skills, with the ability to
drive performance and foster collaboration.
Business Communication: Excellent communication and interpersonal skills, with
Job Description
the ability to engage and influence stakeholders at all levels.
Technical Skills: Strong understanding of data architecture principles, data
modeling techniques, and data integration patters, with experience in designing
scalable and efficient data pipelines
Analytical Skills: Problem-solving capabilities, strong analytical skills, and flexibility
to be able to handle complex situations as necessary
Teamwork: Excellent communication and collaboration skills, with an aptitude for
working in cross-functional teams.
Flexibility: Ability to manage multiple projects and teams simultaneously in a fast#paced environment.
Personal Attributes
He/she must be fit and proper for the position, considering:
a. Integrity
b. Physical and mental fitness
c. Competence
d. Relevant education and financial literacy training
e. Diligence
f. Knowledge and experience
Must be a member of good standing in the relevant industry, business or professional
organization;
He/she must have the ability to break down complex problems and provide alternative
solutions;
He/she must have the ability to embrace change and work comfortably in a fast#paced, multi-cultural, matrix environment;
He/she must be capable of expressing clearly and succinctly in speech and writing,
communicating in a focused and compelling way that captures and hold’s others’
attention.
BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 21480