Head

Date:  Jun 26, 2025
Location: 

Makati City, National Capital Region, PH

Business Unit:  Information Technology Group
Department:  Information Technology

Job Mandate

The Enterprise Systems Delivery department within our IT group is responsible for delivering systems deliver enterprise applications including key back-end systems.

 

As a Department head,

  • Oversee and ensure high quality and timely delivery of all projects of the unit and upkeep of the applications and platforms owned by the unit.

  • Develop a full understanding of how the department work and be able to orchestrate across all units and other units.

  • Manage all escalations and resolutions.

     

Duties and Responsibilities

Accountability to ITG:

 Share the delegated responsibility of the head, and own full accountability for delivery in the assigned unit.

 Ensure teaming across the ITG to ensure seamless delivery.

 Enforce the adherence to IT SDLC and Governance structure.

 

Accountability to Business:

 Ensure a good understanding of the key business unit strategic direction for the unit application/ Ensure good understanding

of the platform strategic directions and alignment to BDO architecture.

 Ensure the right people are assigned to support the unit in delivering an approved business case, assignment of right delivery

managers.

 Assign necessary support the unit is service definition phase to validate scope, develop requirements and identification of right

delivery ownership.

 Manage all escalation from Business and BTS teams

 

Accountability to Department:

 Full accountability to the quality delivery of applications and platforms.

 Manage the capacity plan and ensure appropriate level of staffing in each team.

 Ensure adequate competency available for delivery managers and architects.

 Identify and optimize how resources can be leveraged across delivery teams within unit and potentially across.

 Timely escalation of issues in delivery, capacity or individual performance

 Oversight of all the vendors and solution providers handled by the unit.

 Point of escalation for all delivery team leads and team members.

 Support issue resolutions and risk management during execution.

 Ensure the team has the right level of support to build competency by planning trainings and other enablement sessions.

 Conduct performance reviews.

 

 

 

 

 

 

Minimum Qualification Requirements

Education Bachelor’s degree relevant to the job.

 

Work Experience

 20+ years of application delivery experience in financial services, 15+ years

specialization in focus areas for the department.

 Experience managing 3rd party SI and evaluating and managing SW vendor

Knowledge Area  Demonstrate ability of managing complex projects involving the integration of

multiple technology solutions

Skills  Leadership: Strong leadership and team management skills, with the ability to

drive performance and foster collaboration.

 Business Communication: Excellent communication and interpersonal skills, with

Job Description

the ability to engage and influence stakeholders at all levels.

 Technical Skills: Strong understanding of data architecture principles, data

modeling techniques, and data integration patters, with experience in designing

scalable and efficient data pipelines

 Analytical Skills: Problem-solving capabilities, strong analytical skills, and flexibility

to be able to handle complex situations as necessary

 Teamwork: Excellent communication and collaboration skills, with an aptitude for

working in cross-functional teams.

 Flexibility: Ability to manage multiple projects and teams simultaneously in a fast#paced environment.

Personal Attributes

He/she must be fit and proper for the position, considering:

a. Integrity

b. Physical and mental fitness

c. Competence

d. Relevant education and financial literacy training

e. Diligence

f. Knowledge and experience

Must be a member of good standing in the relevant industry, business or professional

organization;

He/she must have the ability to break down complex problems and provide alternative

solutions;

He/she must have the ability to embrace change and work comfortably in a fast#paced, multi-cultural, matrix environment;

He/she must be capable of expressing clearly and succinctly in speech and writing,

communicating in a focused and compelling way that captures and hold’s others’

attention.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 21480