Delivery Manager

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

Accountable to the end to end technical deliverables of the project, meeting scope, schedule and budget commitments.

Key Responsibilities:

• Assists in prioritization of IT Projects as part of the business planning / demand planning cycle for the Units.
• Work and collaborate with stakeholders and end users to plan and configure systems, to develop solutions that will achieve needed objectives.
• Align with the Project Manager on the overall business outcomes for the each deliverables and delivery timelines.
• Manages the kick off process ensuring all necessary resources are available in conjunction with business sponsor and that a robust project plan is in place.
• Monitors assigned projects as per BDO SDLC and Governance process.
• Tracks and reports project implementation progress and budgets to the Project management and/or IT Delivery management per the agreed frequency.
• Identifies and logs project issues; Oversees the resolution process and escalates issues when necessary.
• Manages, when necessary, re scopes the projects and updates project plans accordingly.
• Manages the project closure ensuring all deliverables are achieved and documented; and relevant lessons learned/case studies are developed
• Assists in selecting and on-going management of vendors/suppliers for supporting selected projects.
• Facilitates vendor contracting, payments
• Harness project best practices ad contribute to the overall BDO knowledge base.
• Train new Delivery Managers with BDO Project Delivery Processes.
• Responsible for the detailed planning activities and creation of WBS/Schedule for the assigned areas of delivery. Where multiple delivery managers and project managers are involved.
• Work with the technical delivery team, solution architects, vendors teams and ITIO teams to identify, document and manage all issues and risk that will affect the scope, time, cost and quality of the delivery
• Responsible for vendors that are directly involved in providing the services for the delivery scope. Where vendors do additional scope, align with the respective delivery managers and/or project managers
• Ensure clear and comprehensive understanding of the technical deliver scope, how that maps to the business requirements and ensure that baseline and changes are always maintained and aligned
• Manage all delivery dependency that are external to the managed scope and ensure day-to-day tracking of these dependencies and manage any impact of changes in dependencies
• Understand the resource estimation model and the competency of people. Develop the right estimates on capacity needs, on-board and off-boarding timing and any performance issues or unforeseen contention for resources
• Ensure the delivery modules have a well defined test strategy, test plan and schedule. Manage all activities for testing from Unit, system, integration , migration, NFR. And support the UAT testing
• Align with the application owners and platform owners on the deployment schedules and approach and ensure all operational readiness is met prior to cut-over

Qualifications:

• Bachelor’s degree relevant to the job 
• Experience as a full-time Delivery or Project Manager (5 years min), preferably gained from a bank or financial institution
• Experience in handling complex projects on financial applications is highly-preferred 
• Must be willing to work onsite and be assigned in Makati

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity),  national or ethnic origin, or disability.