Delivery Manager

Role Responsibilities:

• Accountable for the end-to-end delivery of the Data & Analytics projects, delivering within scope,

approved project schedule and budget commitments

• Adheres to BDO's SDLC processes across Service Definition, Service Build, and Service

Management

• Assists in prioritization of Data & Analytics Projects as part of the business planning / demand

planning cycle

• Develop, maintain, track and report to project stakeholders, realistic project schedule, project

budget.

• Provide visibility on the project status to all relevant project stakeholders on the agreed frequency

and timing.

• Monitor, manage project risks, assumptions, issues, dependencies throughout the whole project

• Manage the project team, establish ways of working to ensure common understanding and

alignment. Responsible in monitoring and taking timely action on the project resource plan e.g.

onboarding and offboarding of resources; ensuring all project resources are properly and fully

utilized by the project; ensure capacity / allocation are reviewed and aligned with stakeholders,

raise any performance concern – if BDO resource, internally; if third party, with the vendor.

• Collaborate with other stakeholders e.g. Project Managers, other platform Delivery Managers that

integrates / related with the Data & Analytics projects.

• Oversee and manage day to day activities of the project team provide help, support and direction

on any outstanding project concern or questions

• Oversee and manage, provide test status updates during testing phases, especially during SIT

and UAT; keeping track of all the scope and timeline of testing, defects, and resolution with the

identified owners (solvers and testers)

• Provide technical guidance and support to project team members

• Help assess change impact analysis, review changes required and handle change management

process as necessary.

• Escalate unresolved concerns / issues.

• Responsible for vendors directly involved in providing the services for the delivery scope.

• Ensure all project documentation and manuals are created with quality and on time. Ensure

seamless transition / training from project team to Platform Prod support according to process.

• Ensure project resources comply to all BDO mandated trainings.

• Ensure the project complies with all bank policies, standards and procedures.

• Ensure project complies to all BDO project management standards and methodologies.

• Develop the right estimates on capacity needs, on-board and off-boarding timing and any

performance issues or unforeseen contention for resources.

• When engaged as test manager, the delivery manager must organize and control the Test

activities of the Test Leads under a Project or Unit. The Test Manager ensures visibility in each

Testing activity across a Unit or Project and resource planning at this level.

Competencies:

• Technical Skills: Strong understanding of IT’s technical side (systems, configuration,

deployment, SDLC life cycle), infrastructure, emerging technologies, and service delivery

landscape

• Project Management: Ability to apply knowledge in Work Breakdown Structure, Risk

Management, Issue Management, and Dependency Management to effectively organize, plan,

and lead multiple initiatives at once.

• Financial Management: Knowledge of budgeting, cost management, and financial planning to

ensure that service delivery stays within budget and aligns with financial goals.

• Client Relationship Management: Can effectively communicate and understand client

requirements, manage expectations, and ensure client satisfaction throughout the service delivery

process.

• Analytical Skills: Problem-solving capabilities, strong analytical skills, and flexibility to be able to

handle complex situations as necessary

• Leadership Skills: Excellent communication and collaboration skills, with an aptitude for working

in cross-functional teams.

• Adaptability: Agile in adapting to change and learning new technologies.

• Attention to Detail: High level of precision in coding, debugging, and documentation.

• Communication Skills: Able to communicate well with the technical team, business

stakeholders, and IT leaders

Qualifications:

• Bachelor’s degree relevant to the job.

• Minimum 3 - 5 years of experience in Enterprise Data Platform and Delivery Management,

preferably gained from a bank or financial institution.

• Experience in handling complex projects on financial applications is highly preferred.

• Experience in PMI/PRINCE2 PM framework and/or Agile, Scrum, or Kanban methodology is a

plus.

• Knowledge and experience with data initiatives/projects and specific to the following subject area

expertise is highly preferred.

o As an MDM Delivery Manager – Informatica MDM

o As an BI Delivery Manager – Power BI

o As an EDP Delivery Manager – Azure Databricks, Azure Data Factory, Azure SQL

Server, and Azure Data Lake, CI/CD, or DevSecOps.

o As an AI Delivery Manager – AI / Data Science Projects on Azure OpenAI

• Project Management certification is a plus.

• Candidate must be willing to work in Makati and Ortigas.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 23740