Customer Support Assistant
Date:
May 5, 2025
Location:
Makati City, National Capital Region, PH
Business Unit:
BDO Life Assurance Company, Inc.
Department:
Job Summary
This position is primarily responsible for creating a positive customer experience by addressing customers' queries and concerns, processing their transaction requests in a professional, friendly and caring manner. Prepare customer service reports/studies to enhance customer servicing.
Qualifications:
- Bachelor's degree in business management or any related discipline.
- With at least 2 years of relevant work experience in administrative services, preferably in the life insurance industry.
- Knowledge of insurance practices and regulations, an advantage.
- Knowledge of MS Office technology (MS Excel for reports, MS Word for documentations and processes)
- With good verbal and written communication skills.
- Willing to work onsite and be assigned in Ortigas or Makati.