Customer Sup Specialist-Micro Insurance

Job Summary:

The position is responsible for providing end to end client policy administration servicing to all group insurance accounts of the company. The role shall ensure customer/partner satisfaction by providing effective and efficient group administration support in terms of billing, underwriting and preparation of group master policy contracts.

Responsibilities:

• Issuance of Group Policy Contract and Renewal Endorsements
• Group Underwriting
• Group Billing Issuance and Premium Collection Monitoring
• Facilitates group claims transactions following the standards and procedures within the agreed timeline.

Qualifications:

• Bachelor's degree in business, or any related course
• At least 3 years work experience in underwriting or insurance operations
• Knowledgeable of insurance practices and regulations
• Willing to work long hours and can handle pressure and tight work deadlines.
• Must be a team player
• With good verbal and written communication skills
• Willing to work onsite and be assigned in Ortigas or Makati.