Client Relations Officer

Responsible for the daily lobby management operations and provides assistance to the Branch Head in marketing the Bank’s and
affiliates’ products and services.

Duties and Responsibilities:

• Provides customer service to the clients of the Bank by actively volunteering assistance
• Manages the lobby traffic in the branch and directing / educating clients to use alternative electronic channels
• Approves and overrides transactions
• Ensures compliance to the Bank's Policies, procedures and Requirements
• Performs all other tasks that may be required from time to time.

Qualifications:

• Bachelor’s degree relevant to the job, preferably Graduate of any Business Course
• With three (3) years’ experience in branch operations in a commercial or universal bank
• Proficiency in computer and business applications
• Effective oral and written communications skills
• Good problem solving and numerical skills
• Effective Presentation and Negotiation Skills
• Leadership and effective interpersonal and people management
• Analytical, systematic and organized, keen on details, can work under pressure, independent, can multi-task, able to balance/prioritize workload

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 24784