Apply now »

Tellering Officer

Date:  Oct 16, 2026
Location: 

Angeles City, Central Luzon, PH

Business Unit:  Transaction Banking Group
Department: 

About BDO

 

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

 

Job Summary

 

The Tellering Officer is primarily responsible in processing transactions promptly and accurately in Teller for Signature (T4S) and Integrated Collection System (ICOS) in line with the Banks standards and requirements.

 

Key Responsibilities

 

  1. Operations  
  1. Checks the authenticity and completeness of documents received from requesting unit/s prior to processing.
  2. Implements instructions (emailed/hard copy) promptly and correctly including processing of transactions received via OPICs. 
  3. Ensures that all instructions received are completely processed.
  4. Observes maker/checker policy.  
  5. Secures approval of transactions in accordance with existing Matrix of Approval.
  6. Coordinates immediately with designated personnel of requesting unit for disposition of any concern pertaining to instruction
  7. Performs end of day balancing of transactions.
  8. Reports immediately to Team Head/Officer any noted issue or incident that may result to financial loss or customer complaint.
  9. Checks that existing procedures are covered with updated and properly approved Interim Guidelines.
  10. Maintains file of documents in chronological order.

                                                                                               

  1. Organizational Administrative                        
  1. Complies with Bank’s policies and procedures including rules on telephone courtesy, tardiness and absences.   

 

  1. Customer Satisfaction                                                                       
  1. Ensures that transactions/reports are processed, posted, prepared, and or submitted correctly and promptly.
  2. Ensures that queries/concerns are immediately acted upon and or elevated to proper unit/s or authorities.
  3. Ensures that documents are immediately available when needed.

 

Qualifications

 

  • Bachelor’s degree in any business course
  • Strong communication skills, with the ability to clearly and effectively convey information to clients, colleagues, and stakeholders.
  • Excellent organizational skills, with the ability to manage multiple tasks, prioritize responsibilities, and maintain accuracy in a fast-paced environment.
  • Willing to work onsite in Clark, Pampanga
  • Must be willing to work on a rotational shift (possible graveyard shift)
  • Must be willing to work on Holidays or Weekends

Apply now »