Product Reconciliation Assistant

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

The Product Reconciliation Assistant is responsible for supporting operational efficiency of PC – PCTB – Digital Transactions Recon and Settlement in line with the Banks standards and requirements. 

Key Responsibilities

• Perform reconciliation of Cashcard, Trade Money, Billspayment, Government Collections, BOB Payroll, BOB ADA/ACA , BDO Online Pesonet, CMS Payments and Collection, Inward and Outward Payments Operations and BDO Network Bank Outsourced products and services in line with approved processes and standards. 

• Support in processing, verification and resolution of customer complaints received from call center, branches and other units.

• Coordinate with Contact Center, Branches and other units to ensure timely execution of tasks. 

• Prepare and maintain month-end MIS reports for submission to supervisor and higher officers. 

• Ensure compliance with Banks policies, procedures and regulatory requirements. 

Qualifications

• Bachelor's degree graduate preferably Accounting or Business related.

• Banking experience is an advantage. Fresh graduates are welcome to apply. 

• Willing to work onsite in Clark. 

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 27681